Your Guide to Mowasalat.ae, Public Transport in Sharjah

MOWASALAT is a significant initiative under the Roads & Transport Authority – Sharjah (RTA – Sharjah), the sole authority and key regulator for the passenger transport sector in the Emirate of Sharjah.

In November 2007, KGL Passenger Transport Services, a prominent transportation solutions provider in the Middle East, was awarded the rights to operate Sharjah’s public transport network. Their commitment to providing high-quality transportation solutions aligns with RTA – Sharjah’s vision of delivering a seamless travel experience.

Our Vision and Mission

Vision: To establish a reliable and affordable transport system accessible to all.

Mission: To be the first choice in mobility solutions, offering a memorable travel experience through safe, on-time, and cost-effective journeys.

Core Values

Our values drive us towards achieving our vision and mission:

• Path of Quality:
  • We ensure a safe and reliable infrastructure.
  • We collaborate to create innovative solutions.
  • We prioritize customer satisfaction.
  • We are dedicated to our community.
• Integrity and Leadership:
  • We treat everyone with respect.
  • We maintain open and honest communication.
  • We value teamwork.
  • We embrace responsibility and innovative ideas.

Our Services

MOWASALAT provides an extensive public transport network featuring the iconic orange buses. These buses are designed to offer a comfortable, efficient, and cost-effective mode of travel throughout Sharjah.

Bus Shelters

Our bus shelters are constructed with high-quality materials to ensure durability and comfort. Designed to blend seamlessly with the environment, these shelters provide a safe and convenient waiting area for passengers.

Sayer Card: Your Smart Travel Companion

The Sayer Card is a key feature of our public transport system, designed to make your travel experience smoother and more efficient.

Benefits of Sayer Card

• Convenience: Eliminate the need for cash with this cash-free payment method.
• Ease of Use: Simply tap your Sayer Card on the card reader to pay for your journey.
• Tracking: Keep track of your travel expenses with the printed receipt showing the amount charged and yur card balance.

Sayer Card Types:

• Sayer Discount Card:
  • AED 50: Pre-charged amount of AED 45.
  • AED 95: Pre-charged amount of AED 90.
  • Initial Card Fee: AED 5 (inclusive of 5% VAT).
• Sayer Subscription Card:
  • AED 225: Unlimited travel for 30 days.
  • Initial Card Fee: AED 5 (inclusive of 5% VAT).

Purchasing and Recharging Sayer Cards

1. Onboard Purchase: Cards can be bought directly from the bus driver.
2. Top-Up: Inform the driver of the amount you wish to add to your card.
3. Registration: Register your Sayer Card to safeguard against loss or theft. Unregistered cards cannot be replaced.

Price Comparison

• Cash Ticket: AED 8.00
• Sayer Discount Card Ticket: AED 6.00
• Sayer Subscription Card: Unlimited Travel for AED 225 (valid for 30 days)

Frequently Asked Questions

1. What is the difference between SAYER cards and normal tickets?

SAYER Cards offer a reloadable and convenient method of payment, saving time compared to cash tickets, which are only valid for single-use and require payment in cash.

2. How can I check the remaining balance and validity of my SAYER cards?

The remaining balance and validity are displayed on the SAYER ticket receipt issued after each journey.

3. What should I do if my SAYER card is lost or stolen?

Report the loss or theft immediately to the customer service hotline at 600522282. Only registered cards can be deactivated and replaced.

4. How should I care for my SAYER card?

Keep your card in its wallet, avoid bending it, and keep it separate from other cards to ensure its longevity.

Contact Us

We value your feedback and suggestions. For comments, suggestions, or complaints about our public transport services, please reach out to:

• Roads & Transport Authority – Sharjah: 600 52 52 52
• Website:
  • www.srta.gov.ae
  • www.mowasalat.ae

We hope you enjoy your travels with MOWASALAT and look forward to providing you with a pleasant and efficient public transport experience in Sharjah. Our team is dedicated to ensuring that your journey is as smooth and enjoyable as possible.

For those connecting to other cities, the Abu Dhabi Mobility Centre and RTA Dubai offer comprehensive transportation options. Should you have any questions or require assistance, our customer service team is always ready to help. Thank you for choosing MOWASALAT, and we wish you safe and comfortable travels throughout the city!