Integrated Transport Centre Abu Dhabi: Services and Routes Overview

The Integrated Transport Centre (ITC) plays a central role in managing Abu Dhabi’s transportation system, ensuring smooth, safe, and sustainable mobility for both residents and visitors.

As the authority responsible for public transport, road infrastructure, and traffic management, ITC is committed to enhancing the emirate’s mobility experience through innovative solutions and smart infrastructure. From buses and taxis to water transport and cycling initiatives, ITC aims to create a seamless, connected environment for all.

Bus Network and Other Services

ITC operates a comprehensive bus network covering Abu Dhabi, Al Ain, and Al Dhafra, offering extensive connectivity across the emirate. The buses run frequently, ensuring minimal wait times and efficient transit across key urban and suburban areas. ITC’s bus routes are strategically designed to link major hubs such as shopping centers, hospitals, government offices, and residential neighborhoods, making it easy for passengers to navigate the city.

In addition to buses, ITC offers various other transportation services, including taxis, bike-sharing schemes, and even water transport. With initiatives like the Hafilat card—a contactless payment system for buses—and integrated water taxis, ITC aims to make every mode of public transport accessible and user-friendly.

Innovation and Smart Solutions

Technology is at the heart of ITC’s operations. Commuters can benefit from real-time bus tracking through the Abu Dhabi Mobility (AD Mobility) app, which provides up-to-date information on bus schedules, routes, and estimated arrival times. The app also offers digital ticketing options, making the entire commuting process smoother and more convenient.

As part of its sustainability efforts, ITC has introduced electric buses and plans to expand its fleet with eco-friendly vehicles. Additionally, the development of the Intelligent Transport Management Centre (iTMC) utilizes artificial intelligence and advanced data analytics to manage traffic flow, reduce congestion, and ensure efficient public transport operations. These innovations demonstrate ITC’s commitment to a future-ready, sustainable transport system.

Passenger Facilities

ITC ensures that passengers enjoy a comfortable and safe journey. All buses are equipped with air conditioning and offer clean, modern interiors to enhance the travel experience. Many bus shelters across Abu Dhabi also provide amenities such as free Wi-Fi, making commuting more convenient for passengers.

Accessibility is a priority for ITC, with buses featuring ramps and priority seating for people with disabilities. This inclusiveness ensures that public transport in Abu Dhabi caters to everyone, regardless of physical ability, and makes the city more accessible for all.

How to Access ITC Services

Using ITC’s services is easy and affordable, thanks to the Hafilat card system. Passengers can simply tap their card on a reader when boarding and exiting the bus. The card is available for purchase at major bus stations and can be recharged at various outlets throughout the emirate.

Planning a trip using ITC services is made easier through the AD Mobility app and the ITC website, both of which provide detailed route maps, fare information, and real-time bus schedules. Whether you’re commuting daily or visiting Abu Dhabi, these tools allow for a seamless travel experience.

About Abu Dhabi Mobility

With the rebranding of ITC under the name Abu Dhabi Mobility (AD Mobility), the emirate signals a new era in transport. AD Mobility oversees not only land transport but also aviation and maritime activities, creating a holistic mobility ecosystem. This initiative reflects Abu Dhabi’s vision of smart, sustainable, and safe transport that enhances both quality of life and economic growth.

Under this vision, AD Mobility plans to increase road capacity, reduce commute times, and expand the bus network. Future innovations include water taxis, trams, and Autonomous Rail Rapid Transit, along with the expansion of cycling lanes. These developments will make Abu Dhabi a global leader in smart city initiatives and green transportation solutions.

Sustainability Initiatives

Environmental sustainability is a core focus for ITC, with initiatives such as the introduction of electric buses and plans for expanding eco-friendly transport modes, including water taxis. The use of artificial intelligence for traffic management through the iTMC also helps reduce fuel consumption and emissions by optimizing traffic flow across the city. These efforts align with Abu Dhabi’s broader goals of reducing its carbon footprint and promoting sustainable urban living.

The Integrated Transport Centre (ITC) plays a pivotal role in shaping Abu Dhabi’s transportation landscape, ensuring efficient, safe, and eco-friendly mobility. From its comprehensive bus network and advanced digital solutions to its sustainability initiatives and accessibility features, ITC is leading the way in providing world-class transport services.

Whether you’re a resident or a visitor, ITC’s user-friendly system makes getting around Abu Dhabi a breeze. For more detailed information on bus routes, fares, and smart travel options, visit the ITC website or download the Abu Dhabi Mobility (AD Mobility) app.